Discover how organisations can evolve their service desks to deliver more than just IT support – empowering agents, personalising service, and blending the best of human and AI. 

In this new podcast episode in our AI for Industry series, our host, banking expert, Sean Devaney explores the potential of artificial intelligence in financial services industry. He’s joined by Charlotte Wood, Global Head of AI and Innovation ...

How can your business encourage bold thinking while maintaining stability? What does it take to turn employees’ new ideas into smarter, scalable solutions? Listen to this episode of our Talking Transformation series to uncover our insights for ...

How is AI shaping higher education and cybersecurity from campus to industry?Experts from Cardiff University and CGI discuss how AI and data science are being used to create innovative solutions to cyber security and societal challenges....

In this podcast episode our experts discuss how AI adoption has evolved from early caution to real-world impact, driving productivity, insights and transformation, and they look at the challenges faced across industries.